bcb88's commitment to responsible gambling
Play for fun, stay within your limits. bcb88 places the safety and well-being of every player as its highest priority.
Why responsible gambling matters
Online gaming and betting can be a great source of entertainment — when enjoyed in the right measure and with awareness. bcb88 believes that ensuring every player's freedom and protection is a core responsibility of a trusted platform. We want you to have fun, but betting should never have a negative impact on your daily life, family, or financial stability.
To that end, bcb88 has introduced a range of safety tools and policies — designed to help users maintain full control over their play. From deposit limits to long-term self-exclusion — every tool is built for your benefit.
Remember: You must be at least 21 years old to play at bcb88. Minors are strictly prohibited from creating an account or taking part in any form of betting.
Our safety tools
Deposit Limit
Set in advance how much you want to deposit daily, weekly, or monthly. Once a limit is set, it will not be possible to exceed that amount. This is the simplest way to keep your budget in check.
Time-Out Break
Use the time-out feature when you want to take a short break. Access to your account can be temporarily suspended for anywhere from 24 hours to 30 days. No betting activity will be carried out during the break.
Self-Exclusion
If you feel that controlling your betting is becoming difficult, apply for a long-term self-exclusion. Once this step is taken, it will not be possible to reactivate your account before the set period has ended.
Reality Check Reminders
At regular intervals, a message will let you know how long you have been playing and your total deposits and withdrawals so far. This information keeps you aware and helps you make informed decisions.
Loss Limit
Set in advance the maximum amount you are willing to lose in a day or a week. Once that amount is reached, your session will end automatically so you do not face further losses.
24/7 Support Team
For any issue, bcb88's support team is always ready — in both Bengali and English. Get instant help via live chat or email us at [email protected].
Signs of problem gambling
If any one or more of the following signs appear in your life, it is time to seek help. Acknowledging the problem is the first step toward a solution.
- You are spending more than your set budget and finding it hard to stop.
- You are hiding your gambling from family or friends.
- You keep betting more and more to try to recover losses.
- Your focus is drifting away from work, studies, or family responsibilities.
- Gambling is causing financial debt or pressure.
- You feel restless or mentally uncomfortable when you are not playing.
If these signs appear, contact bcb88's live chat or email [email protected] right away. Our team will help you take the right steps without any judgment.
How to use the tools
Using bcb88's safety tools is very straightforward. After logging in to your account, go to Account Settings and look for the "Responsible Gambling" section. From there you can directly apply for a deposit limit, loss limit, time-out, or self-exclusion.
A self-exclusion request takes effect immediately and cannot be reversed before the set period has ended — this is intentionally designed this way so that the decision is effectively upheld. A 24-hour waiting period applies when increasing a deposit limit, but reducing a limit takes effect immediately.
If you are unable to change the settings yourself or want direct assistance, you can contact us via live chat or email [email protected] at any time — our team provides full support in Bengali.
Frequently asked questions
Protection of minors
bcb88 actively works to prevent minors from accessing gambling. Age verification is mandatory during all account registrations. In cases of suspicion, additional identity verification may be requested.
If there are children or teenagers in your home, use password protection on your device and make it a habit to log out of your bcb88 account. If you believe someone you know is using the site while underage, notify us immediately at [email protected].
- Never share your account details with anyone.
- Regularly check that no family member is using your account without permission.
- Keep separate user profiles on your device for child safety.
- Have open conversations with your children about responsible digital behavior.
Need help? We are always here for you
Take action now to keep your betting in control. Log in and activate your safety settings or speak directly with the support team.